Payment Policy
At Lunexis, we are committed to providing a secure and convenient checkout experience. This Payment Policy explains the payment methods and general payment terms applicable to purchases made through our online store.
Accepted Payment Methods
We accept the following major payment methods:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- JCB
The payment methods available to you may vary depending on your location and the options displayed at checkout.
Secure Payments
All payments are processed through secure third-party payment providers. Payment information is transmitted using industry-standard security measures. Lunexis does not directly store your full credit or debit card details.
Payment Authorization
When you place an order, your payment method may be authorized or charged for the total amount shown during checkout.
Your order will be processed after the payment has been successfully authorized. If your payment is declined or cannot be verified, your order may not be completed.
Pricing & Currency
All product prices and applicable charges are clearly displayed on our website and during checkout. The final amount payable will be shown before you confirm your order.
If your bank or card issuer uses a different currency, they may apply currency conversion rates or additional fees. These charges are determined by your financial institution and are not controlled by Lunexis.
Taxes and Additional Charges
Any applicable taxes or other charges will be displayed during checkout where required. You will have the opportunity to review the total order amount before completing your purchase.
Refunds
Approved refunds will be issued to the original payment method used for the purchase. Processing times may vary depending on your bank, card issuer, or payment provider.
For eligibility and other refund conditions, please refer to our Refund Policy.
Payment Issues
If you experience a payment problem, please verify that your billing information and card details are correct. You may also contact your bank or card issuer for additional information.
If you still need assistance, please contact our customer support team through the contact information provided on our website.
Contact Us
Store Name: Lunexis
Phone Number: +1 240-919-3460
Support Email: info@lunexis.shop
Address: 20953 OH-164, Salineville, OH 43945, USA
Business Hours: Monday – Friday | 10:00 AM – 6:00 PM (EST)
Saturday and Sunday: Closed